We provide the software you just paste the code we provide you. We can also help install it if needed.
If your website has more than 100,000 visitors a day the agents are dedicated just to your brand, otherwise, agents are trained on your brand but are shared across brands.
This service is only available for direct to customer sales. We do not currently support B2B but, we do have standard services for B2B under Surge Contact.
This service is entirely live chat and is available 24x7 for your website.